Managed IT Support
Our end-to-end management of user endpoints and core infrastructure transitions IT from reactive “break-fix” to proactive stability.
Tiered Service Desk: Level 1–3 support with SLA-driven response and resolution targets.
Proactive Management: Continuous patch management and performance optimisation.
Security Integration: Underpinned by Endpoint Detection and Response (EDR) technology for continuous threat monitoring and automated incident response.
Managed Cloud Services
Built on the Microsoft 365 ecosystem, we deliver a secure, resilient modern workplace that supports seamless collaboration from any location.
Full Integration: Optimized deployment of Word, Excel, Teams, SharePoint, and OneDrive.
Advanced Security: Standardised multi-factor authentication (MFA), conditional access, and intelligent anti-spam protection.
Hybrid Flexibility: Secure, device-agnostic access to data and applications for remote and mobile teams.
Managed Infrastructure
We handle the design, deployment, and management of the underlying network and server hardware that powers your business.
Network & Security: Enterprise-grade firewall management, network switching, and segmentation.
Server Management: Ongoing oversight of physical, virtual, and cloud-hosted platforms.
Scalable Architecture: Performance-tuned wireless networking and cloud-hybrid environments built to grow with your organisation.
Managed Backup & Disaster Recovery
Protect your mission-critical data with high-availability architecture and guaranteed uptime.
Rapid Recovery: VM-image-based backups allow for server and application restoration in minutes rather than hours.
Multi-Site Redundancy: Secure, geographically separated data centres ensure data is always recoverable.
Automated Validation: Continuous health monitoring and regular disaster recovery testing to ensure failover strategies perform when needed most.
Managed Cyber Shield
Our dedicated security layer defends against common online threats through specialised technical controls and hardware.
Network Defence: Utilisation of SonicWALL devices for deep traffic inspection and cloud security integration.
Email & Identity Protection: Managed DMARC, phishing awareness training, VIP impersonation protection, and attachment sandboxing.
Cyber Essentials: We provide Cyber Security Audits to achieve Cyber Essentials certification, a standard proven to guard against 99% of common cyber-attacks.
Contact Highline today to discuss our IT Service portfolio
Here at Highline Office Technology, we will work with you to identify exactly what software you need to build a bespoke solution to suit your precise requirements. Matching the right products with your needs is a vital first step in setting up an efficient and cost-effective system.
Get in contact. How can we help you?
For sales and upgrades: sales@highline.ie
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