We think it’s nice to know a bit more about the people that are coming into your business on a daily basis to fix your copiers and printers, so we thought that we’d do a short interview with our team members and share some little nuggets and fun facts with you!

So first up is our very own Colin Aitken, hailing all the way over from Scotland.  Read on to find out more about our Colin.


Q. How long have you been working in the industry?

A. I’ve been working in the photocopying and printing industry since 1994, so 23 years as of 2017.  I started with a company called Capital Copiers back in Edinburgh.

Q. What do you love about the industry?

A. I love working with my hands, troubleshooting and problem-solving.  I really like being out and about and on the road too, but my main love is interacting with customers and meeting new people.

Q. What’s your career highlight?

A. Being a part of Highline Office Technology when they turned over their first million.

Q. What sets Highline apart from the competition?

A. Our attention to detail and customer relationship skills.  Also, our response time and first-time fix rates are the best in the industry.

Q. What do you like about working in Highline?

A. For me, it’s the friendly office environment and working in a small tight knit company.

Q. What are your core strengths?

A. Customer relations and problem-solving.

Q. Can you give us 5 words to describe the team at Highline?

A. Fast. Efficient. Compassionate. Reliable. Focussed.

Q. What’s your favourite film?

A. Stand By Me.

Q. What’s your favourite food?

A. Everything.

Q. What’s your favourite song/band/singer?

A. No real favourites, but I really like the 60s.